QMSP Tools aggregates security, RMM, networking, and cloud vendor APIs into a single platform with automated alerting, ConnectWise ticketing, and real-time streaming reports.
| Ticket | Site | Device | Module | Status | |
|---|---|---|---|---|---|
| #4821 | ACME HQ | FGT-HQ-01 | FortiManager | Open | |
| #4819 | Contoso Main | WS-CON-04 | NinjaRMM | Resolved | |
| #4815 | Fabrikam | AP-FAB-02 | UniFi | Suppressed | |
| #4823 | Northwind B | AP-NW-03 | UniFi | Open | |
| #4826 | Woodgrove | SRV-WG-DC | CrowdStrike | Open |
Real-time streaming renders report rows as they arrive from vendor APIs. Select a module, pick a report, and data flows in immediately.
| Hostname | Status | CS Agent | AV | Last Seen |
|---|---|---|---|---|
| WS-ACME-01 | Online | Active | Current | 2m ago |
| SRV-ACME-DC | Online | Active | Current | 30s ago |
| WS-ACME-03 | Offline | Missing | Outdated | 3d ago |
| LT-CON-02 | Online | Active | Current | 1m ago |
| SRV-FAB-FS | Online | Active | Current | 15s ago |
QMSP Tools monitors every service on a schedule. When something fails, it creates a ConnectWise ticket. When it recovers, the ticket resolves automatically.
| Ticket | Site | Device | Module | Status | Suppress |
|---|---|---|---|---|---|
| #4821 | ACME HQ | FGT-HQ-01 | FortiManager | Open | |
| #4819 | Contoso Main | WS-CON-04 | NinjaRMM | Resolved | |
| #4815 | Fabrikam | AP-FAB-02 | UniFi | Suppressed | |
| #4823 | Northwind B | AP-NW-03 | UniFi | Open |
A dedicated dashboard for techs and account managers to review everything for a single customer -- tickets, trends, security posture -- broken down by site. Coming soon: export branded PDF reports to present to your customers.
| Site | Tickets | Devices | CS | Ninja | UniFi |
|---|---|---|---|---|---|
| Headquarters | 2 | 28 | OK | OK | OK |
| Branch Office | 1 | 14 | OK | OK | 1 Offline |
| Remote | 1 | 6 | OK | 1 Offline | OK |
Configure SAML SSO across FortiGate firewalls and Azure AD in a single workflow. Pre-flight checks validate both sides before making any changes.
Deploy and manage M365 conditional access policies across all your customer tenants from a single interface. Audit for config drift and manage temporary geo-exceptions directly from QMSP Tools, with no need to log in to each M365 tenant.
| Policy | Tenants | Drift | Status |
|---|---|---|---|
| Require MFA for Admins | 12/12 | None | Enforced |
| Block Legacy Auth | 12/12 | None | Enforced |
| Geo-Block (Non-CA/US) | 11/12 | 1 Exception | Enforced |
| Require Compliant Device | 10/12 | 2 Drifted | Partial |
Sync Microsoft 365 user data into ConnectWise contacts so that when a ticket comes in from an unknown user, their name, phone, and title are already populated. This also powers the user authentication tool.
| CW Company | M365 Tenant | Last Synced | Status |
|---|---|---|---|
| ACME Corp | acmecorp.onmicrosoft.com | 2m ago | Complete |
| Contoso Ltd | contoso.onmicrosoft.com | 1m ago | Complete |
| Fabrikam Inc | fabrikam.onmicrosoft.com | — | In Progress |
| Northwind | northwind.onmicrosoft.com | — | Pending |
Sync device counts from your vendor tools directly into ConnectWise agreements for accurate billing. No more manual counting across dashboards at the end of the month.
| Company | Product | Billed | Actual | Status |
|---|---|---|---|---|
| ACME Corp | CrowdStrike | 45 | 48 | +3 |
| ACME Corp | NinjaRMM | 48 | 48 | Match |
| Contoso Ltd | CrowdStrike | 22 | 22 | Match |
| Contoso Ltd | UniFi Devices | 8 | 10 | +2 |
| Fabrikam | FortiManager | 3 | 3 | Match |
Track firmware versions across all UniFi devices and get alerted when a critical update is available, especially those flagged in CVE advisories. Push updates directly from the web UI.
| Device | Site | Current | Latest | Severity |
|---|---|---|---|---|
| USW-Pro-48 | ACME HQ | 6.6.61 | 7.0.39 | CVE-2024-42028 |
| UAP-AC-Pro | ACME Branch | 6.5.28 | 6.6.77 | CVE-2024-41230 |
| USW-Lite-16 | Contoso | 7.0.39 | 7.0.39 | Current |
| UDM-Pro | Fabrikam | 3.2.12 | 4.0.6 | Update Available |
A ConnectWise sidebar pod that lets technicians trigger an MFA challenge to the caller. The user receives a code on their enrolled device, reads it to the tech, and identity is confirmed, stopping social engineering before it starts. Powered by M365 contact sync and Duo integration.
Link vendor entities to ConnectWise sites with forward mapping, reverse lookup, or the auto-map engine that matches by name similarity and confidence scoring.
Active development on features that close the remaining gaps in MSP operations.
Take any report column and create customized alerts tailored to your own environment. Set thresholds, pick severity, and route tickets where you want them, all without writing a single line of code.
Track configuration state across your managed infrastructure, including admin users on FortiGate, firewall policies, and security settings, and automatically generate a ConnectWise ticket when something is modified outside of a change window.
Export custom-scoped, branded PDF reports for a customer or a specific site. Present security posture, ticket trends, and device health in a polished format ready for QBR meetings and executive stakeholders.
Enterprise-grade infrastructure so you can focus on your customers, not your tools.
Hosted across multiple hosts in a datacenter with redundant ISPs and power. Built to stay up, so your operations never skip a beat.
AES-256-GCM encrypted credentials, RBAC, CSRF protection, and no plaintext secrets anywhere in the stack.
A stack optimized for performance, with data caching and pre-fetching throughout so everything loads extremely fast.
We handle hosting, updates, and infrastructure. You get a fast, secure platform without the operational overhead.
Each MSP gets dedicated service instances and database isolation. Your vendor credentials and customer data never co-mingle.
Every user action is audited, so you can always see who did what and when. A full audit trail across the entire platform.
Native integrations with the tools MSPs rely on every day. Click any integration to see what it unlocks.
Firewall & VPN
CSP Tenants
Network Devices
PSA & Ticketing
Falcon EDR
RMM & Patching
MFA Management
Power Outages
High availability, strong security, blazing performance. Fully managed so you can focus on your customers.
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